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How to see device status on the eve platform

Device status will now give you the ability to see if a device is registered to the eve platform.

Checking the device status

If a device has successfully registered on the user’s device card a green circle will be shown, if the device is not registered a red circle will be shown.

device status

When you hover over the online status, a tooltip will show you when the device first came online and the IP address that the device is registering from. 

Support has been added for Polycom and Yealink devices with other device types to follow soon.

Please note that although a device coming online will be almost instantaneous, due to the way SIP registrations work it could be up to 5 minutes before we are aware that a device is offline.